This Privacy Policy describes how OwnSite, a computer systems design and integrated web solutions studio, collects, uses, stores, and protects personal information. OwnSite is operated and provided by OWN YOUR SITE LIMITED, a company located at BLK 7 HONG PING VILLA, 133 CASTLE PEAK RD PING SHAN, Yuen Long, Hong Kong (HK). Throughout this policy, the words we, us, and our refer to OWN YOUR SITE LIMITED and to the OwnSite brand. The words you and your refer to any visitor, client, or user of this website and of the services that we provide.
We respect your right to privacy and we are committed to handling your information in a transparent and responsible way. This policy explains what information we gather, why we gather it, how we use it, and the choices you have about it. Please read this policy carefully so that you understand our practices. By using our website or our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the website and contact us with your concerns.
This policy applies to the website located at www.ownsite.autos, to any related subdomains, and to any communication you have with our team through email, telephone, or our online contact forms. It also applies to the services we deliver, including website design, software engineering, systems integration, and related consulting work.
This policy does not apply to websites, applications, or services that we do not own or control, including third party sites that may be linked from our website. When you leave our website and visit another site, that site will have its own privacy practices, and we encourage you to review the privacy policy of any site you visit before you provide personal information there. This policy also does not apply to the websites or applications that we build on behalf of our clients. Those systems are governed by the privacy policies of the clients who own them, and we process data on their behalf under the terms of our agreements with them.
We collect information in a few broad categories. The first category is information you provide to us directly. This includes your name, your email address, your telephone number, your company name, and the content of any message you send through our contact form or by email. If you engage us for a project, we may also collect billing details, project requirements, and the names and roles of people at your organisation who are involved in the work.
The second category is information collected automatically when you use our website. This includes your internet protocol address, the type and version of your browser, the pages you visit, the time and date of your visit, the amount of time you spend on each page, and the website or search term that referred you to us. We collect this information through standard server logs and through a small number of cookies and similar technologies, which are described later in this policy.
The third category is information we receive from other sources. This may include publicly available business information, information provided by partners who refer work to us, and information from analytics providers that help us understand how the website is used in aggregate.
We collect information in three principal ways. First, we collect information that you voluntarily give to us. When you complete our contact form, send us an email, call our office, or speak with a member of our team, you provide us with the details we need to respond to your enquiry and, if you become a client, to deliver our services.
Second, we collect information automatically as you navigate our website. Our server records basic technical data for every page request, and our analytics tools help us understand how visitors move through the site. This automatic collection helps us improve the performance and usability of the website over time, and it does not require you to take any action.
Third, we may collect information about you from third parties where it is relevant to the services we provide. For example, a partner or existing client may provide your business contact details so that we can follow up on a project. When we receive information in this way, we use it only for the purpose for which it was provided and we treat it with the same care as information you give us directly.
We use the information we collect to operate our business and to provide the services you have requested. Specifically, we use your information to respond to enquiries, to prepare proposals and quotations, to plan and deliver design and development projects, to communicate with you about the progress of your work, and to provide customer support before, during, and after a project.
We also use information to improve our website and services, to understand how visitors interact with our content, to maintain the security and integrity of our systems, to prevent fraud and abuse, and to comply with our legal and regulatory obligations. In some cases we use your contact details to send you information about our services or updates that we believe are relevant to you, but only where you have agreed to receive such communications or where we are otherwise permitted to do so by law. You may opt out of marketing communications at any time by contacting us or by following the instructions included in any message we send.
Where the law requires a legal basis for processing personal information, we rely on one or more of the following grounds. We rely on the performance of a contract when we process your information to respond to an enquiry, to prepare a proposal, or to deliver the services you have engaged us to provide. We rely on our legitimate interests when we use information to improve our website, to protect our systems, and to operate and grow our business, provided that those interests are not overridden by your rights and freedoms.
We rely on your consent when we send marketing communications where consent is required, and when we place certain types of cookies or similar technologies on your device. We rely on compliance with a legal obligation when we must retain records, respond to lawful requests from authorities, or meet tax and accounting requirements. If you have any question about the legal basis on which we process a particular piece of information, you may contact us using the details at the end of this policy.
Our website may contain links to websites and services operated by third parties, and we may use third party tools to power certain features of the site. These third parties have their own privacy policies, and we are not responsible for their content, their practices, or the way they handle your information. This includes external payment processors, social media platforms, and any other service that you access by following a link from our website.
When you interact with a third party service, the information you provide is governed by that service and its own privacy policy. We encourage you to review the privacy policy of every third party service you use. We do not control, and we do not assume responsibility for, the privacy practices of any third party, and the inclusion of a link on our website does not imply that we endorse that third party or its practices.
We retain personal information only for as long as it is necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. The length of time we keep information depends on the nature of the information and the reason we collected it.
Information related to an active client relationship is retained for the duration of the relationship and for a reasonable period afterwards to allow us to respond to enquiries, resolve disputes, and meet our accounting and legal obligations. Enquiry information from people who do not become clients is retained for a shorter period, after which it is deleted or anonymised. When information is no longer needed, we delete it or anonymise it in a secure manner. If you would like more detail about how long we keep a particular category of information, please contact us.
We take the security of your information seriously and we use a range of technical and organisational measures to protect it. These measures include encryption of data in transit, access controls that limit who can view information, and regular review of our systems and processes to identify and address vulnerabilities.
While we work hard to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of any information you transmit to us, and you transmit information at your own risk. If you believe that your information has been compromised or if you have any concern about the security of our systems, please contact us immediately so that we can investigate and take appropriate action.
We are located in Hong Kong, and the information we collect may be stored and processed on servers located in Hong Kong or in other countries where our service providers operate. The data protection laws in those countries may differ from the laws in the country where you live.
When we transfer personal information across borders, we take steps to ensure that the information receives an appropriate level of protection. These steps may include relying on contractual safeguards, ensuring that service providers adhere to recognised security standards, and limiting the amount of information transferred. By using our website or our services, you understand that your information may be transferred to, and processed in, countries outside of your own, and you consent to such transfer where required by law.
Depending on where you live, you may have certain rights in relation to your personal information. These rights may include the right to access the information we hold about you, the right to correct inaccurate information, the right to request that we delete your information, the right to restrict or object to certain processing, and the right to receive a copy of your information in a portable format.
You may also have the right to withdraw your consent at any time where we rely on consent to process your information, and the right to lodge a complaint with a data protection authority in your country. To exercise any of these rights, please contact us using the details below. We will respond to your request within a reasonable time and, where required, within the time limits set by applicable law. We may need to verify your identity before we can fulfil certain requests.
Our website and services are intended for use by businesses and by adults. We do not knowingly collect personal information from children under the age of 13, and we do not direct our services toward children. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us using the details at the end of this policy so that we can investigate and, if necessary, remove the information. We encourage parents and guardians to supervise their children when they are online and to teach them about protecting their privacy.
We may update this Privacy Policy from time to time to reflect changes in our practices, in our services, or in applicable law. When we make changes, we will update the date at the top of this page, and where the changes are significant we will take additional steps to bring them to your attention, such as posting a notice on our website.
We encourage you to review this policy periodically so that you remain aware of how we handle your information. Your continued use of our website after any change to this policy will constitute your acceptance of the updated policy. If you do not agree with the changes, you should stop using the website and contact us with any concerns.
If you have any questions, comments, or concerns about this Privacy Policy or about our privacy practices, please contact us using the details below. We will make every effort to respond to your enquiry promptly and to resolve any concern you raise.
OWN YOUR SITE LIMITED
BLK 7 HONG PING VILLA
133 CASTLE PEAK RD PING SHAN
Yuen Long, Hong Kong (HK)
Email: contact@ownsite.autos
Telephone: +18508003309
Website: www.ownsite.autos